Melbourne's Small Business IT Support Experts

Expert IT support for small business, computer repairs for Apple Mac, Printers & Wi-Fi Mesh Router support for your office in Melbourne.

Same-day IT services for businesses and computer service for residents. Over 24 years of professional IT support in Bayside, Melbourne.

5/5

Google & Facebook rating

Why Choose Intuitive Strategy?

Local Technicians

We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.

We Come To You

Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.

Same Day IT Service

All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.

Trustworthy & Reliable

Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.

Available On Demand

Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.

Exceptional IT Support

Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.

Fast Computer Repairs

We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.

Professional & Friendly

We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.

Private Technicians

Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.

Rated 5 Stars With 140+ Genuine Reviews!
Customer Service Testimonials
Computer Repair & IT Services Near You

Need an on-site computer repair service? We come to your home or office the same day. As the leader in on-site computer repairs and IT support we are available throughout Melbourne. Intuitive Strategy technical support staff always run on time and are never late, ensuring you get fast service. Dedicated professionals in IT that you can trust, located in Bayside and South Eastern suburbs servicing the CBD.

Small Business IT Support Services

Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.

We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.

Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft. 

Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.

Searching for specialist Mac repairs in Melbourne, Brighton, Toorak or Malvern? Our Mac technicians are here for IT support at your office. 

Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.

New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.

Cyber Security

Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.

Computer Sales

We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.

Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.

Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.

Cloud Solutions

Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.

TVs & Audio

Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.

Virtual Private Network

Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.

Google Workspace Support

Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!

We're an ACSC Partner

We’re Cyber Security Consultants

We’re excited to announce that we have become an Australian Cyber Security Centre (ACSC) Partner. In addition to delivering best practices in IT security for businesses, we can now better inform our customers with respect to cyber safety.

Being an ACSC partner enables us to advise your business on the latest threats and implement essential security measures.

We are also becoming ISO27001 Lead Auditors in Cyber Security. So we can provide organisations working with the government with professional cybersecurity audits to ensure tender success.

Intuitive Strategy becomes an ACSC Partner
What have we been up to?

We’ve been supporting local businesses and home users in Melbourne with computer repairs & IT support.

Computer Repairs

October 7, 2024 Home computer repairs in Highett.

September 23, 2024 Computer repair service in Brighton.

September 17, 2024 Home computer repairs in Caulfield.

September 10, 2024 NUC computer repairs in Caulfield.

September 6, 2024 Home computer service, WiFi deadspot range extension in McKinnon.

MacBook Repairs & iMac Repairs

September 30, 2024 macOS PowerPoint export to PDF support in Toorak.

August 8, 2024 New Apple iMac setup support and data transfer in Melbourne.

August 5, 2024 Email on iPhone Mac mail support in Brighton.

July 24, 2024 macOS upgrade on MacBook pro 2019, Microsoft RDP app deployment in Melbourne.

July 10, 2024 Remote technical support for macOS on a MacBook Pro in Melbourne.

IT Support

October 9, 2024 Website technical support in Armadale.

October 9, 2024 Onsite IT support in Brighton.

October 8, 2024 Domain name purchase, Cloud Flare setup, small business email IT support in South Melbourne.

October 3, 2024 Domain name DNS support: A records & SPF record modification in Melbourne.

October 2, 2024 Windows remote desktop access support in Cheltenham.

Microsoft Office 365 Support

October 10, 2024 Home email technical support, disable outlook new regedit in Malvern.

October 9, 2024 Microsoft 365 consultation: In-Place archive review technical support in South Melbourne.

October 8, 2024 Microsoft Outlook for Mac setup for small business in Moorabbin.

October 3, 2024 Microsoft 365 SharePoint data storage consultation in Cheltenham.

October 3, 2024 Microsoft 365 administration: Added member to shared mailbox (Paul F), archiving old users (George) emails to shared mailbox (rates) in South Melbourne.

Virus & Malware Removal

October 1, 2024 Cyber security audit for domains kinnon.com.au and lapoche.com in St Kilda.

September 25, 2024 Microsoft and Google Authenticator app transfer between iPhones in St Kilda.

September 24, 2024 Google and Microsoft authentication cyber security support in Hampton.

August 19, 2024 Google Chrome browser malware virus pop-up notifications cleanup in Melbourne.

August 14, 2024 Dark web monitoring, cyber security audit and consultation in Melbourne.

Data Recovery

August 12, 2024 Data recovery support in Caulfield.

August 1, 2024 Data recovery support in Braeside.

July 23, 2024 Acer spin 5 laptop data recovery in Brighton East.

April 12, 2024 Excel data file restoration (Michael V) in Oakleigh.

February 22, 2024 Email data recovery for small business in Bentleigh.

Wireless Networking Support

October 7, 2024 Wired network troubleshooting, TP-Link router reboot, Static IP settings causing no internet in Moorabbin.

October 7, 2024 Cisco Meraki router management access, IP reservation for Consis Robot assignment in Bentleigh.

October 4, 2024 samll business networking support: IP adddress provisioning in Brighton.

October 4, 2024 Brother WiFi printer installation in Brighton.

October 2, 2024 Network drive mapping support in Bentleigh East.

Laptop & Desktop Maintenance

October 14, 2024 DYMO Zebra and Warehouse laptop config in Cheltenham.

October 4, 2024 Home laptop installation set up in McKinnon.

October 1, 2024 New Windows 11 computer setup for Raphael in Melbourne.

September 25, 2024 Computer backup and computer maintenance in Malvern.

September 25, 2024 New laptop setup (Michael) in Moorabbin.

Travelling overseas and need professional computer repairs when abroad? Talk to Idaho PC Solutions, our overseas partners in the USA.

Our hardware repair partners for Mac repairs are IT-Tech Online in Melbourne.

Expert News
Say goodbye to passwords with passkeys

Saying Goodbye to Passwords with Passkeys

Passkeys are a new way to log in to websites and apps that ditch passwords altogether. They offer a more secure and convenient login experience compared to traditional passwords. Here’s a breakdown of how they work:

Gmail deliver failed email IT support Melbourne

New Gmail Rules Start Blocking Emails – Small Businesses Beware!

Having trouble with Gmail delivery failures for your small business in Melbourne? Our email IT support experts can help! The latest Anti-spam measures are a positive move by Google, but dozens of small businesses are getting caught up with email bounce backs. If your business has been caught up in the email delivery saga, call our IT consultants today for a solution. In less than a few hours we can ensure your domains’ compliance with SPF, DKIM and DMARC policy. Giving you greater e-mail security, deliverability and reducing your chance of getting blocked on Gmail.

Email Trojan Alert Request for Offer exe

Cyber security alert: Trojan ‘Request for Offer.exe’ detected

Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.

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