Melbourne's Small Business IT Support Experts

Expert IT support for small business, computer repairs for Apple Mac, Printers & Wi-Fi Mesh Router support for your office in Melbourne.

Same-day IT services for businesses and computer service for residents. Over 24 years of professional IT support in Bayside, Melbourne.

5/5

Google & Facebook rating

Why Choose Intuitive Strategy?

Local Technicians

We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.

We Come To You

Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.

Same Day IT Service

All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.

Trustworthy & Reliable

Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.

Available On Demand

Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.

Exceptional IT Support

Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.

Fast Computer Repairs

We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.

Professional & Friendly

We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.

Private Technicians

Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.

Rated 5 Stars With 150+ Genuine Reviews!
Local Computer Repair & Small Business IT Support Services

Looking for on-site computer repair services that come to you? We come to your home & office for same day computer services. We are the leaders in mobile computer repairs & IT support services. Our local home & small business computer technicians are available throughout Melbourne 7-days a week. Intuitive Strategy, technical support staff always run on time and are never late, ensuring you get fast service. We have a dedicated remote support help desk that is available Monday to Sunday. With over 24 years experience, we are the most trusted IT experts throughout Bayside & South Eastern Melbourne.

Small Business IT Support Services

Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.

We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.

Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft. 

Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.

Searching for specialist Mac repairs in Melbourne, Brighton, Toorak or Malvern? Our Mac technicians are here for IT support at your office. 

Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.

New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.

Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.

Computer Sales

We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.

Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.

Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.

Cloud Solutions

Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.

TVs & Audio

Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.

Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.

Google Workspace Support

Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!

Weekend IT Support Now Available

Need expert IT support this weekend at home or at your business?

Travelling and need an IT specialist to assist you remotely? 

We have technicians throughout Melbourne that can see you on-site this weekend!

Call our IT consultants for same-day service this weekend for a solution.

What have we been up to?

We’ve been supporting local businesses and home users in Melbourne with computer repairs & IT support.

Computer Repairs

November 18, 2024 Windows 10 computer repair: network adapter replacement in Bentleigh.

November 8, 2024 Computer repair service in Bentleigh.

November 6, 2024 Mobile computer service in South Yarra.

November 1, 2024 Home computer repair service in Brighton.

November 1, 2024 Same day home computer service in Malvern.

MacBook Repairs & iMac Repairs

November 20, 2024 Apple iMac setup finalisation in Kew.

November 18, 2024 Apple iMac initial setup in Kew.

September 30, 2024 macOS PowerPoint export to PDF support in Toorak.

August 8, 2024 New Apple iMac setup support and data transfer in Melbourne.

August 5, 2024 Email on iPhone Mac mail support in Brighton.

IT Support

November 20, 2024 IT support for Windows 11 update bug causing black screen on boot in South Melbourne.

November 19, 2024 Remote IT support for Microsoft Outlook 365, migrating autocomplete settings from old POP account to Exchange in Brighton.

November 19, 2024 Data backup support, software support, IT consultation in Brighton.

November 18, 2024 Remote IT support, slow computer performance assessment (Sheona) in Port Melbourne.

November 15, 2024 Onsite IT support in Malvern.

Microsoft Office 365 Support

November 14, 2024 Change of Entra ID administrator login for staff laptops in Melbourne.

November 13, 2024 Microsoft 365 SharePoint support in Melbourne.

November 12, 2024 Outlook 365 calendar support in Brighton.

November 11, 2024 Microsoft 365 migration from Bigpond in Melbourne.

November 7, 2024 New laptop setup: upgrade to MS Windows 11 Pro, enrollment in Entra ID and setup of M365, Leap etc (for Hannah) in Richmond.

Virus & Malware Removal

November 18, 2024 Cyber security consultation in Moorabbin.

October 26, 2024 Cyber security services in South Melbourne.

October 25, 2024 Mac malware & virus removal in Port Melbourne.

October 19, 2024 Email hacking security clean-up in Mentone.

October 1, 2024 Cyber security audit for domains kinnon.com.au and lapoche.com in St Kilda.

Data Recovery

November 1, 2024 Data backup from PC to network attached storage Synology NAS in Bentleigh.

October 25, 2024 Synology NAS, Dropbox data recovery, added dropbox.com to safe senders list rule in Microsoft 365 to bypass spam filter in Melbourne.

October 23, 2024 Lenovo laptop data recovery in Cheltenham.

October 16, 2024 Synology NAS version history data recovery for Michael V in Melbourne.

August 12, 2024 Data recovery support in Caulfield.

Wireless Networking Support

November 20, 2024 Business IT network firewall assessment using wireshark in Bentleigh.

November 15, 2024 Network upgrade: Removal of old hardware, planning for further comms room tidy up, Outlook reinstall for Darron in Moorabbin.

November 15, 2024 IT hardware relocation, shared printer networking in Hampton.

November 12, 2024 OpenVPN SSL updated on Synology VPN Server, client workstation configuration files update, business network support in Brighton.

November 8, 2024 TP-Link WiFi support, print spooler service crashing on Windows 10 Shipping PC, overloaded print queue in St Kilda.

Laptop & Desktop Maintenance

November 13, 2024 Dell laptop reset and setup of Outlook and LibreOffice, advice on moving emails to Gmail account in Heatherton.

October 31, 2024 Adobe reader crashing on launch and opening PDFs resolved, tech support in Melbourne.

October 30, 2024 Email account troubleshooting and DNS investigation, Optus ISP issue identified in Melbourne.

October 29, 2024 Leap reconfiguration and support (for Stephanie) in Richmond.

October 28, 2024 Home computer services in Bentleigh.

Travelling overseas and need professional computer repairs when abroad? Talk to Idaho PC Solutions, our overseas partners in the USA.

Our hardware repair partners for Mac repairs are IT-Tech Online in Melbourne.

Expert News
Say goodbye to passwords with passkeys

Saying Goodbye to Passwords with Passkeys

Passkeys are a new way to log in to websites and apps that ditch passwords altogether. They offer a more secure and convenient login experience compared to traditional passwords. Here’s a breakdown of how they work:

Gmail deliver failed email IT support Melbourne

New Gmail Rules Start Blocking Emails – Small Businesses Beware!

Having trouble with Gmail delivery failures for your small business in Melbourne? Our email IT support experts can help! The latest Anti-spam measures are a positive move by Google, but dozens of small businesses are getting caught up with email bounce backs. If your business has been caught up in the email delivery saga, call our IT consultants today for a solution. In less than a few hours we can ensure your domains’ compliance with SPF, DKIM and DMARC policy. Giving you greater e-mail security, deliverability and reducing your chance of getting blocked on Gmail.

Email Trojan Alert Request for Offer exe

Cyber security alert: Trojan ‘Request for Offer.exe’ detected

Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.

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