Reliable IT Support for Melbourne Businesses & Homes
Local Melbourne technicians providing same-day onsite and remote help with small-business IT, cyber security, Microsoft 365, Wi-Fi and computer repairs.
25+ years
Local technicians
7-day support
260+ reviews
On-site & remote
How can we help?
Choose the support path that best suits your business, home office or personal technology needs.
Business IT Support
Responsive IT support and ongoing technology management for Melbourne small businesses.
- On-demand IT support
- Managed IT services
- Microsoft 365 & cloud
- Cyber security
- Business Wi-Fi & networking
Home & Home Office Support
Friendly onsite and remote help for computers, Wi-Fi, printers and everyday technology problems.
- Computer & laptop repairs
- Windows & Mac support
- Wi-Fi & printer problems
- Virus & malware removal
- New computer setup
Business IT Support & Managed Services in Melbourne
Flexible IT support for Melbourne small businesses — from urgent technical help to proactive monitoring, Microsoft 365, cyber security and ongoing technology management.
Business IT support that scales with your business
Intuitive Strategy supports Melbourne small businesses that need reliable technology without maintaining a full in-house IT team.
Use us for on-demand IT support when something goes wrong, or managed IT services covering monitoring, maintenance, Microsoft 365, cyber security, backups and networks. Support is available onsite or remotely depending on the issue.
What we can manage for you
Support & productivity
- Onsite & remote IT support
- Microsoft 365 administration
- User & device setup
- Wi-Fi & network support
Managed IT & security
- Remote monitoring & patching
- Endpoint & cyber security
- Backup & business continuity
- Managed detection & response
Australian cyber security guidance
Lead Auditor expertise
Administration & cloud support
Practical IT support for growing teams
Not sure if your business IT is set up properly?
Get a clearer picture of your Microsoft 365, backups, data storage, computers, security and network with a complimentary 15-minute review with a Melbourne IT consultant.
✓ 15-minute phone review
✓ No remote access required
✓ No obligation
✓ Practical next steps
Start with a quick IT Health Check
Talk through your current setup and find out which areas deserve a closer look.
Prefer to talk? Call 1300 694 877
Our Core IT Services
Practical technology support for businesses, home offices and residents across Melbourne.
Business IT Support
Rapid onsite and remote IT support for Melbourne small businesses.
Computer Repairs
Professional Windows, Mac, laptop and desktop computer repairs.
Managed IT Services
Proactive monitoring, maintenance, patching and ongoing support.
Cyber Security
Protect your business, identities, endpoints and cloud services.
Microsoft 365 Support
Microsoft 365 setup, migration, Outlook support and management.
Wi-Fi & Networking
Reliable Wi-Fi, mesh, UniFi, NBN and business network support.
More specialist services: Mac Repairs • Data Recovery • Virus & Malware Removal • UniFi Support
Trusted by Melbourne Businesses & Home Users
Backed by 260+ customer reviews for IT support, computer repairs, Wi-Fi, Microsoft 365 and cyber security.
Recent IT Work Across Melbourne
Real, dated examples of computer repairs, business IT, Microsoft 365, cyber security, Wi-Fi and data recovery work completed by our Melbourne technicians.
IT Support
4 Sep 2026 Onsite IT support in St Kilda.
4 Sep 2026 Issues with Lenovo booting in Dingley Village.
1 Sep 2026 Website SEO consultation in Melbourne.
Computer Repairs
4 Sep 2026 Issues with Lenovo booting in Dingley Village.
2 Sep 2026 Computer repair: Windows desktop background backing out when clicking on icons repaired in Brighton.
28 Aug 2026 Computer upgrade to Windows 11 assessment in St Kilda.
Microsoft Office 365 Support
4 Sep 2026 Microsoft 365 admin support: Entra ID role assignment in Brighton.
2 Sep 2026 Reactivation of Teams Meeting option in Outlook Classic (for Lauren) in Brighton.
31 Aug 2026 Microsoft 365 business error [657rx] resolution for work or school account in Hampton.
Cyber Security
3 Sep 2026 Cyber security risk assessment after malware and trojan discovery via Edge browser notification injection in Melbourne.
2 Sep 2026 Investigation of Account Lockout Alert - CAU-JARED - Microsoft-Windows-Security-Auditing. A user account was locked out. in Melbourne.
2 Sep 2026 Cyber security posture improvement, primary disk encryption activation on all architectural workstations in Melbourne.
Wireless Networking Support
4 Sep 2026 Resolved unable to connect to Wi-Fi and use internet due to custom DNS values in Bentleigh.
31 Aug 2026 Business IT network support in Braeside.
25 Aug 2026 Connection of secondary mesh router to main router; assistance with reconnecting security cameras, hot water service and home battery to network in Heatherton.
Data Recovery
20 Aug 2026 Setup of new Synology DS925+ NAS, migration of existing photographic data, re-pathing of Lightroom catalogs, check of boot issues with Mac Mini in Richmond.
27 Jul 2026 Deleted email recovery service in Mentone.
23 Jul 2026 Deleted data restoration on Synology NAS in Hampton.
IT Support for Melbourne Businesses by Industry
We support professional practices and growing small businesses across Melbourne, providing practical support for the computers, cloud services, networks and security systems their staff rely on every day.
Accounting & Finance
Legal
Dental & Healthcare
Professional Services
Education & ELC
Trades & Operations
Local IT Support Across Melbourne
Choose a Melbourne service area, then jump directly to an IT support page for one of our key local suburbs.
Local Computer Repairs Across Melbourne
Choose your Melbourne region, then jump directly to a local computer repair page for one of our most searched suburbs.
Latest IT Advice & Melbourne Case Studies
Helpful technology advice and real-world examples from recent client work.
Ubiquiti NanoStation Upgrade Mordialloc | airMAX Wireless
When the outdoor Ubiquiti Loco M2 used in a point-to-point wireless link at U3A Kingston in Mordialloc failed, the site needed the connection restored with a suitable replacement.
We replaced the failed radio with a Ubiquiti NanoStation M5, configured and aligned the new unit, then tested the wireless link onsite.
Weekend Business Wi-Fi, EFTPOS & Network Support in Melbourne
A Brunswick therapy practice needed urgent weekend help with slow Wi-Fi, a misconfigured Deco mesh system, EFTPOS connectivity and website access issues. We simplified the network, restored reliable coverage and isolated a separate Aussie Broadband DNS issue.
Facebook Account Hacked? How We Helped a Bentleigh East Client Secure Their Accounts
A client in Bentleigh East contacted us after becoming concerned that their Facebook account and primary Mac computer may have been compromised.
They had noticed that their profile picture had changed unexpectedly, along with inflammatory Facebook comments being posted to other people from their account. Understandably, they wanted to know whether someone had gained access to their Mac, Facebook profile or other important online accounts.
Frequently Asked Questions
What IT support services do you provide in Melbourne?
We provide onsite and remote IT support for Melbourne businesses, home offices and residents. Our services include computer and workstation support, Microsoft 365, managed IT services, cyber security, Wi-Fi and networking, backup, data recovery and general technical troubleshooting.
Do you provide both on-demand and managed IT support?
Yes. You can use Intuitive Strategy for on-demand IT support when you need help, or engage us for proactive managed IT services including remote monitoring, patch management, device health, cyber security and ongoing technology maintenance.
Can you provide same-day onsite IT support in Melbourne?
Same-day onsite appointments are available depending on your location, technician availability and the type of work required. We also use remote support where it can resolve the problem faster.
Do you provide remote IT support?
Yes. Many Microsoft 365, email, software, security and configuration problems can be resolved remotely. If the issue requires physical work, networking changes or hardware repairs, we can arrange an onsite technician.
Do you support both businesses and home users?
Yes. We provide business IT support, managed services and cyber security for Melbourne organisations, as well as computer repairs, Wi-Fi support and general technology assistance for home and home-office users.
Which Melbourne areas do you service?
Our technicians service Bayside Melbourne, inner Melbourne and the CBD, the south east, outer south east and selected eastern suburbs. Our local service pages provide more detailed suburb coverage for IT support and computer repairs.
Need IT Support or Computer Repairs Today?
Call our Melbourne team or book IT support and computer repairs online.