Melbourne's Small Business IT Support Experts
Expert IT support for small business, computer repairs for Apple Mac, Printers & Wi-Fi Mesh Router support for your office in Melbourne.
Same-day IT services for businesses and computer service for residents.
Over 25 years of professional IT support in Bayside, Melbourne.
Why Choose Intuitive Strategy?
Local Technicians
We have local computer technicians in Melbourne’s Bayside & South East suburbs to help get your computer repaired as quickly as possible.
We Come To You
Our computer services are delivered onsite saving you time and money. We can meet you at your home, office or a location of your choice.
Same Day IT Service
All our technicians are available for same day repairs at your business premises or at your house to get the job done fast on the day.
Trustworthy & Reliable
Thousands of residential customers and business owners trust and rely on us for prompt computer service because we always arrive on time.
Available On Demand
Need an urgent repair completed? Our field technicians are available Monday to Friday from 9 am to 5 pm throughout Melbourne.
Exceptional IT Support
Our customers can’t thank us enough, which is why we have so many 5-star computer repair reviews.
Fast Computer Repairs
We have most computer repair parts, tools and accessories with us to repair your computer fast! If it’s not on-hand we can source the right part for you.
Professional & Friendly
We’re not geeks or nerds; we are experienced IT professionals that are friendly, skilled and know how to troubleshoot any computer problem.
Private Technicians
Each of our customers is paired with their very own private computer technician, backed by our remote technical support team.
Weekend IT Support in Melbourne
Need expert IT support this weekend at home or at your business?
Travelling or down the coast this weekend? Our remote IT support specialist are ready!
We have technicians throughout Melbourne that can see you on-site this weekend!
Call our IT consultants for same-day service this weekend while you enjoy the sunshine.
Looking for on-site computer repair services that come to you? We come to your home & office for same day computer services. We are the leaders in mobile computer repairs & IT support services. Our local home & small business computer technicians are available throughout Melbourne 7-days a week. Intuitive Strategy, technical support staff always run on time and are never late, ensuring you get fast service. We have a dedicated remote support help desk that is available Monday to Sunday. With over 24 years experience, we are the most trusted IT experts throughout Bayside & South Eastern Melbourne.
Bayside Melbourne
South East Melbourne
- Armadale
- Ashburton
- Aspendale
- Aspendale Gardens
- Balaclava
- Bentleigh
- Bentleigh East
- Bonbeach
- Braeside
- Camberwell
- Carnegie
- Caulfield
- Caulfield East
- Caulfield Junction
- Caulfield North
- Caulfield South
- Chadstone
- Chelsea
- Chelsea Heights
- Clarinda
- Clayton
- Clayton South
- Dingley
- Dingley Village
- Elsternwick
- Glen Huntly
- Glen Iris
- Heatherton
- Hughesdale
- Keysborough
- Kooyong
- Malvern
- Malvern East
- McKinnon
- Moorabbin
- Moorabbin Airport
- Mulgrave
- Murrumbeena
- Noble Park
- Oakleigh
- Oakleigh East
- Ormond
- Patterson Lakes
- Seaford
- Springvale
- Springvale South
- Waterways
Eastern Melbourne
Inner City Melbourne CBD
Small Business IT Support Services
Need fast, expert computer repairs in Melbourne? Our repair technicians are ready to fix any computer problem at your business or home.
We are experts in Microsoft 365 domain name setup, migration, application installation and Office Outlook 365 technical support.
Deploy reliable and up-to-date security to ensure protection for your business & personal data, remove malware and prevent identity theft.
Servicing all Windows PC’s, Apple Devices, Desktops, Laptops, Business Workstations, fix boot issues, resolve slow computers and all-in-ones.
Need professional IT support services on-site in Melbourne? Our IT consultants are available on-demand when you need us most.
New mesh Wi-Fi setup, troubleshooting NBN internet drop-outs, slow connections, installation of TP-Link Deco Mesh & Google Nest.
Concerned about data security or business continuity? Speak to our cyber security consultants in Melbourne today.
Computer Sales
We can help you buy New Computers, Laptops, Desktops, Printers, Servers, Routers, Scanners, Peripherals and Software.
Supercharge your workstations with an SSD upgrade to maximize productivity and hardware performance.
Set up cloud backup solutions using Dropbox & OneDrive for your photos & documents, and assistance for accidentally deleted files recovery.
Cloud Solutions
Setup offsite cloud backup solutions for all your sensitive data. Leverage Dropbox, Google Drive, iCloud & OneDrive for backup & collaboration.
TVs & Audio
Setting up a smart TV, Google Chromecast, Fetch, Apple TV, smart speakers, and streaming services like Netflix, Stan and Amazon Prime.
Improve productivity and work from anywhere in the world with a virtual private network (VPN) using Synology NAS + OpenVPN. We can deploy your private VPN today.
Google Workspace Support
Need Google Workspace support or help with migrating from GWS to Microsoft 365? Our Microsoft 365 support team is here to help!
Eastern Melbourne
Inner City Melbourne CBD
Recent IT Services in Melbourne
IT Support
6 Aug 2026 MYOB support - troubleshooting login authentication SSL certificate error in Brighton.
5 Aug 2026 IT support for architects, Enscape Chaos and Revit software support in Cheltenham.
5 Aug 2026 Remote IT support for legal practice in Caulfield.
5 Aug 2026 IT support for accountant, MYOB AO software update in Cheltenham.
31 Jul 2026 Onsite IT support, Brother printer firmware upgrade, iCloud email app specific password created for Outlook New in Beaumaris.
Computer Repairs
4 Aug 2026 Computer repair service and tech support in Parkdale.
31 Jul 2026 Lenovo A340-24IGM all-in-one ideacentre same-day computer repair: blue screen error, Windows 11 reinstallation & SSD upgrade in St Kilda.
28 Jul 2026 Desktop computer repair: Intel NUC RAM replacement, Synology NAS Cloud Sync reauthentication in Brighton.
23 Jul 2026 HP Click isn't opening in Burwood.
22 Jul 2026 Windows 11 system crash computer repair, failing RAM in Brighton.
Cyber Security
6 Aug 2026 Facebook privacy clean-up to block public from viewing profile posts in Cheltenham.
6 Aug 2026 Onsite cyber security consult; installation of AVG Mobile Security for iPhone in Elwood.
5 Aug 2026 Personal cyber security consultation, computer malware cleanup, configured OneDrive cloud sync and Google Chrome in Malvern.
1 Aug 2026 Cyber security consultation in Elwood.
28 Jul 2026 Check of antivirus software and security settings after phishing/scam email received in Prahran.
Microsoft Office 365 Support
29 Jul 2026 Microsoft OneDrive and SharePoint sync issues on macOS support in Mentone.
29 Jul 2026 Setup of delegated access for Martin to [email protected] in Sandringham.
27 Jul 2026 Microsoft 365 tenant account recovery and Outlook troubleshooting in Melbourne.
17 Jul 2026 Microsoft 365 tenant setup on Crazy Domains via Cloud Flare and A records for Wix website, DKIM setup for Microsoft 365 in Brighton.
17 Jul 2026 Email account assistance (for Dan) in Braeside.
Ubiquiti UniFi Support
3 Aug 2026 Ubiquiti UniFi NanoStation M5 LOCO point-to-point wireless network WiFi AP setup at Kingston U3A in Mordialloc.
15 Apr 2026 Printer & scanner dropout support for Brother MFC-L9570CDW on Ubiquiti network, user workstation credentials updated in Hampton.
30 Mar 2026 Ubiquiti UniFi network performance analysis in Malvern.
10 Mar 2026 Ubiquiti router installation and mesh Wi-Fi intercom networking in Mentone.
3 Feb 2026 Ubiquiti equipment sourcing for Wi-Fi network installation in Brighton.
Wireless Networking Support
6 Aug 2026 Business internet outage investigation in Braeside.
5 Aug 2026 Kogan Mesh trouble shooting by Wi-Fi technician, upgrade to TP-Link Deco Mesh Wi-Fi 7 in St Kilda.
4 Aug 2026 Business IT networking, business continuity backup setup for Windows and Synology NAS in Malvern.
3 Aug 2026 Business network outage investigation in Mordialloc.
3 Aug 2026 Ubiquiti UniFi NanoStation M5 LOCO point-to-point wireless network WiFi AP setup at Kingston U3A in Mordialloc.
MacBook Repairs & iMac Repairs
4 Aug 2026 Transfer of music from iPad to Mac in Glen Iris.
2 Aug 2026 Setup of VPN and server access on new Apple MacBook Neo in Cheltenham.
24 Jul 2026 iPhone configuration check; research into new laptop and late cancelled appointment charge in Elsternwick.
7 Jul 2026 Onsite Mac support in Beaumaris.
6 Jul 2026 Apple iPad technical support in Brighton.
Virus & Malware Removal
5 Aug 2026 Personal cyber security consultation, computer malware cleanup, configured OneDrive cloud sync and Google Chrome in Malvern.
2 Jul 2026 Removal of malware QR code app from Android phone causing ads to pop up constantly, further check of laptop in Patterson Lakes.
27 May 2026 Malware, pop-ups and scam removal, cyber security service, browser notification hijack in Cheltenham.
19 May 2026 Google Chrome default search engine hijck repaired in Brighton.
12 Mar 2026 WordPress website maintenance: malware infection clean-up in Mentone.
Data Recovery
27 Jul 2026 Deleted email recovery service in Mentone.
23 Jul 2026 Deleted data restoration on Synology NAS in Hampton.
8 Jul 2026 Data destruction services for Windows laptop and MacBook Air in Hampton.
15 Jun 2026 Remote desktop access from overseas, restored deleted connection RDP file in Mentone.
4 Jun 2026 Data recovery from old internal hard drive, data destruction of used HDDs and ewaste processing in Bentleigh.
Laptop & Desktop Maintenance
5 Aug 2026 Bigpond email trouble shooting in Cheltenham.
4 Aug 2026 Laptop configuration check in Brighton.
31 Jul 2026 Samsung Galaxy A14 setup in St Kilda.
31 Jul 2026 Reset of previous laptop to factory settings; setup of Brother MFC printer on wireless network (for Nini) in Malvern.
30 Jul 2026 Home computer service and tech support in Moorabbin.
Xmarx blends creativity with precision, delivering expert graphic and web design. From branding to digital strategies, we craft impactful solutions that elevate businesses with compelling visuals, seamless functionality, and strategic marketing.
Our hardware repair partners for Mac repairs are IT-Tech Online in Melbourne.
We are proud to provide IT support to the Melbourne Women's Foundation.
Weekend Business Wi-Fi, EFTPOS & Network Support in Melbourne
A Brunswick therapy practice needed urgent weekend help with slow Wi-Fi, a misconfigured Deco mesh system, EFTPOS connectivity and website access issues. We simplified the network, restored reliable coverage and isolated a separate Aussie Broadband DNS issue.
Facebook Account Hacked? How We Helped a Bentleigh East Client Secure Their Accounts
A client in Bentleigh East contacted us after becoming concerned that their Facebook account and primary Mac computer may have been compromised.
They had noticed that their profile picture had changed unexpectedly, along with inflammatory Facebook comments being posted to other people from their account. Understandably, they wanted to know whether someone had gained access to their Mac, Facebook profile or other important online accounts.
WordPress Website Security Checklist for Small Businesses
A practical WordPress website security checklist for small businesses, covering plugin updates, backups, MFA, admin access, hosting, DNS, email security and incident response. Learn how to reduce the risk of your website being hacked, blacklisted, defaced or used to send spam.
UniFi Wi-Fi Speed & Drop-Out Issues in a Large Kew East Home
We were recently called out to a large home in Kew East where the client was experiencing slow Wi-Fi speeds, drop-outs and inconsistent performance across the house.
The home already had a fairly serious network setup installed, including four UniFi access points connected back to an enterprise 16-port Ubiquiti Edge PoE+ switch. The internet connection was with Aussie Broadband, and the main router being used was an Eero router.
On paper, the home had the right idea: multiple access points, wired backhaul and business-grade networking equipment. But the way the Wi-Fi was configured was causing problems.