Please note that we are a private IT support company and are not associated with Telstra/Bigpond.
We can’t reset your Bigpond email password, you will need to contact Bigpond.
If you would like assistance with Bigpnd email configuation for your devices our fee is $165.00 per hour.
For Telstra accounts, use the MyAccount reset links below to recover your username or reset your password:
Username recovery: https://myacct.telstra.com/forgottenUsername
Password recovery: https://myacct.telstra.com/forgottenPassword
For Bigpond accounts, you can request to receive an SMS with your login access details:
Username SMS request: https://myid.telstra.com/forgottenUsername/
Password recovery via SMS: https://myid.telstra.com/identity/as/authorization.oauth2?response_type=code&forgottenPassword=true&PasswordReset_UsernameVerification=true&RAAInitated=true&client_id=redirectapp&goToURL=https%3A%2F%2Fwww.my.telstra.com.au%2Fmyaccount%2Foverview
Thanks to Telstra for the information resource and retrieval links (CrowdSupport link retired as of Feb 2022):
https://crowdsupport.telstra.com.au/t5/accounts-plans/how-to-retrieve-username-and-or-password-online/ta-p/102710
Please get in touch with us today to get your modem or router configured with your new login details!
Our Microsoft 365 for business technicians can also set up your Outlook software once you have reset or recovered your Bigpond password.
Need Windows or Apple Mac IT Support in Melbourne for your Telstra connection? Call our networking experts today on 1300-694-877.
Some of our other computer repair Melbourne services can be found below:
- Virus & Malware Removal
- Mac Repair
- PC Repair
- Data Recovery
Telstra NBN delivers fast internet to your home and business. When things break, and you need expert support, reach out to our NBN Wi-Fi Support team.
Our NBN technical support services are available Monday through Friday from 9 am in Melbourne.
