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Fixing sync issues with Gmail and Outlook
Send/Recieve sync never finishes in Outlook 365
If you’re receiving send/receive errors in Outlook when you try to send an email from your Gmail account you need to define the Send/Receive Groups.
- Select Send/Receive from the top menu
- Dropdown Send/Receive Groups and select Define Send/Receive Groups
- Click on Edit
- Uncheck ‘Get folder unread count for subscribed folders’
- Select ‘Use the custom behaviour defined below’ for Recieve mail items (make sure only the Inbox is ticked)
You will now be able to send emails from Outlook when using your Gmail IMAP connection. The send/receive task will finish in a reasonable time instead of taking forever and generating errors in Outlook.
We hope you enjoyed this IT support solution for Microsoft Outlook and Gmail.
Sync Gmail Email & Calendar and Outlook using Google Workspace
You’ve no doubt been struggling with syncing Gmail and Outlook for many years using IMAP. The best solution at present is to use the Google workspace sync for Microsoft Outlook tool.
This is like the old-school Active Sync from Microsoft in the early 2000s and works remarkably well with minimal errors!
The benefit of using this tool over a direct IMAP connection is that you can not only sync your emails but also your calendars with 1 app.
For businesses looking for experts in Microsoft 365 Support please reach out!
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Saying Goodbye to Passwords with Passkeys
Passkeys are a new way to log in to websites and apps that ditch passwords altogether. They offer a more secure and convenient login experience compared to traditional passwords. Here’s a breakdown of how they work:
New Gmail Rules Start Blocking Emails – Small Businesses Beware!
Having trouble with Gmail delivery failures for your small business in Melbourne? Our email IT support experts can help! The latest Anti-spam measures are a positive move by Google, but dozens of small businesses are getting caught up with email bounce backs. If your business has been caught up in the email delivery saga, call our IT consultants today for a solution. In less than a few hours we can ensure your domains’ compliance with SPF, DKIM and DMARC policy. Giving you greater e-mail security, deliverability and reducing your chance of getting blocked on Gmail.
There are more items in this folder on the server, Outlook 365 sync error
Can’t find all your emails in Outlook 365? It’s probably a sync error or miss configuration. Getting a notice saying ‘There are more items in this folder on the server’? You need to change your Account Name and Sync settings, we will show you how.
Cyber security alert: Trojan ‘Request for Offer.exe’ detected
Late last week, our IT support team detected a Trojan ‘request for offer.exe’ circulating on Microsoft 365 emails. This threat was also picked up by our cybersecurity group and quarantined by AVG Internet Security. The Trojan appeared in the form of an email with an executable attachment. We urge all businesses to send out an awareness communication to their staff regarding this security vulnerability.
Securing Your Email – Cybersecurity Tip
When it comes to securing your emails, it’s important to think cybersecurity & two-factor authentication. Using complexity on our passwords, thinking about how we access our emails and how we store our email data. As a business, it’s essential to have SPF and DKIM configured for your domain’s mail records. As a home user, we can backup our emails by using IMAP connections to our host.
